PolicyPilot

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes your name, email address, company name, phone number, and payment information.

We also collect information automatically when you use PolicyPilot, including log data (IP address, browser type, pages visited), device information, and usage data such as features accessed and actions taken within the platform.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze usage trends to improve user experience
Detect, investigate, and prevent fraudulent transactions and abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving you — provided they agree to keep this information confidential.

We may disclose your information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at [email protected].

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

7. Third-Party Services

Our platform integrates with third-party services including Stripe (payment processing) and Facebook (Messenger integration). These services have their own privacy policies, and we encourage you to review them.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data; object to or restrict processing; and data portability. To exercise these rights, contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or visit our Contact page.